Master in e-Tourism & Revenue Management (english)

Tourism is one of the current drivers of the world economy and one of the main generators of employment. For this reason, it is vitally important to maintain a high level of quality in the tourism sector, with the support of qualified people contributing to maintaining and improving levels of competitiveness of this sector.

The Master’s in e-Tourism & Revenue Management provides knowledge in digital tools and social networks that enable open a wide range of marketing activities and sales. Also specialized training that optimizes resources and revenues in a highly competitive industry.

a) Graduates in Tourism.
b) Professionals in need of upgrading and wishing to expand their business horizons.
c) Companies seeking staff expertise.
d) Graduates in Vocational Intermediate or Higher Grade in the areas of Tourism, Food, Travel Agencies and Hospitality Management seeking practical preparation to enter the workforce.

- Provides knowledge in digital tools and social networks
- Establish relationship marketing, direct and customer loyalty in digital environments
- Knowledge of the theories and methods of “Revenue Management”.
- Educate and train professionals to generate impact on revenue growth in hotels and restaurants.

1.E- TOURISM MARKETING

Reinventing Traditional Tourism Marketing
Positioning and Digital Brands
Digital capture and segmentation strategies
The importance of planning communication: Net Strategy
The Digital Web
Digital Tools and Social Networks
Relationship Marketing, Direct and Customer Loyalty in digital environments
Web Analytics : Measurement and Quantification in e-Tourism

2. REVENUE MANAGEMENT

Policies and Objectives ” Revenue Management”
Establishing the basis for a program of ” Revenue Management”
Space Management
Optimal Rate Policies and Calculations
Rate Control, Availability and “overbooking ”
The Management Group
Technology Topics
Time Management
Analysis and implementation
Final project

- Revenue Manager
- Hotel Manager or deputy
- Head of Catering and restaurants
- Purchasing Manager
- Food and beverage director

INSA offers the possibility of internships in companies during the period of delivery of the Master’s